No Response from a Family for your request for an Appointment

Sample Letter/Email/Voicemail Script

Use for Last attempt to contact a parent before you submit a drop or non-enrolling to the office. Be sure your advisor is informed of your processes with this family. Notify the office ASAP if the given date passes and this family does not respond. (Do not use over the summer break when the family may be on vacation.) If you leave this message by voicemail, do follow-up with a hard copy letter/postcard sent to/left at the families address. Document all attempts to contact in their file.

(Today’s date)

Dear (Parent or adult student name),

My name is (insert ES name) and I have been assigned as your ES for (school name) for this school term. I have been trying to reach you by phone & email for the past two weeks. I have left messages on your answering machine on (dates messages were left) and sent emails to you at (email address used) on (dates you sent emails). I have not received any reply to those messages. If I do not hear from you by (one week from the date of the letter) I will assume you are not interested in enrolling in our program this school year and have re-entered the school in your local district. If this is not true, please contact me by (state date again) so we can schedule a meeting to (state next purpose clearly: get your enrollment paperwork completed/ curriculum orders placed / LR meeting set up/etc) for this school year.

Sincerely,

(ES)

(Address)

(Phone number)